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Privacy statement

Last updated: November 6th, 2026

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At Pink Orc Studios, we respect your privacy. This Privacy Policy explains what personal information we collect when you use our website, why we use it, and how we handle it.

1. Who we are

Pink Orc Studios

Chopinstraat 6

3533 EM Utrecht

info@pinkorcstudios.com

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Pink Orc Studios is responsible for the processing of your personal data described in this Privacy Policy. If you have any questions about how we handle your personal data, you can contact us at info@pinkorcstudios.com

2. What information we collect

We may collect personal information that you provide to us when you:

  • contact us through a contact form;

  • ask us about our painting services, workshops, courses or events;

  • make an enquiry or request a quote;

  • sign up for our newsletter or other email communications; or

  • otherwise contact or communicate with us.​

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Depending on how you use the website, this may include your name, email address, telephone number and the information you include in your message or enquiry.

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We may also collect technical information about your use of our website through cookies and similar technologies. More information about this can be found in the Cookies section below.

3. Why we use your information

We use your personal information to:

  • respond to your questions and enquiries;

  • provide information about our services, workshops, courses and events;

  • handle requests and bookings;

  • communicate with you about something you have asked us about;

  • send newsletters or other marketing communications when you have given us permission to do so;

  • maintain and improve our website; and

  • comply with our legal obligations.

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We only use your personal information where we have a valid legal basis to do so under applicable data protection law. Depending on the situation, this may be because processing is necessary to respond to your request or perform an agreement, because we have a legitimate interest, because you have given consent, or because we are legally required to do so. The applicable basis depends on the particular processing activity.

4. Contact forms

When you contact us through a form on our website, we use the information you provide to respond to your enquiry and, where appropriate, follow up on your request.

Please only provide information that is relevant to your enquiry. We ask that you do not send sensitive personal information through our contact forms unless it is specifically necessary.

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We do not use information submitted through a contact form to send marketing emails unless you have separately signed up for those communications or another lawful basis applies.

5. Email marketing

If you choose to subscribe to our newsletter (on the website or during an event), we use Wix Email Marketing to send our emails.

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We use your email address to send you the communications you have signed up for. You can unsubscribe at any time using the unsubscribe link in our emails.

6. Cookies and similar technologies

Our website uses cookies and similar technologies.

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Some cookies are necessary for the website to function properly. Other technologies may be used for optional services or third-party content.

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We use Usercentrics for Wix to manage cookie consent. Where consent is required, we ask for your permission before using non-essential cookies or similar technologies. 

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You can manage or change your cookie choices through our cookie settings.

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Youtube

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Our website contains embedded YouTube videos.

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YouTube is a third-party service and may process information when its content is loaded or used. We use our consent mechanism to control the loading of third-party content where consent is required.

7. Who we share your information with

We use service providers that help us operate our website and communicate with you. These may include:

  • Wix, which provides our website platform and related services;

  • Wix Email Marketing, which we use to send newsletters and marketing emails;

  • Usercentrics, which we use to manage cookie consent; and

  • YouTube/Google, when you choose to load and interact with the embedded YouTube content.

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These providers may process personal data on our behalf as part of the services they provide.

8. How long we keep your information

We keep personal information only for as long as it is necessary for the purpose for which it was collected, unless we are legally required to keep it for longer.

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For example, we keep information relating to an enquiry for as long as reasonably necessary to handle the enquiry and any resulting relationship.

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If you subscribe to our marketing emails, we keep your subscription information until you unsubscribe, subject to any legal obligations that may apply.

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We regularly review the personal information we hold and delete information when we no longer need it.

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The exact retention period can depend on the type of information and why we collected it.

9. Your privacy rights

Depending on the circumstances, you have rights under applicable data protection law, including the right to:

  • ask what personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of your personal information;

  • request restriction of certain processing;

  • object to certain processing;

  • withdraw consent where processing is based on consent; and

  • request your personal information in a portable format where applicable.

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To exercise your rights, contact us at info@pinkorcstudios.com.

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You can also unsubscribe from our marketing emails at any time using the unsubscribe link included in the emails.

10. Complaints

If you have a concern about how we handle your personal information, we would encourage you to contact us first so that we can try to resolve it.

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You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe that your personal data is being processed in violation of applicable privacy law.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example if we change the way we use personal information or add new services to our website.

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The latest version will always be available on this page.

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